Executives on Transformations
Frankie Leung speaks with Lawrence Lam, CEO of Prudential Hong Kong, about organizational transformation and sustaining change through a people-led approach.
Lawrence Lam, CEO of Prudential Hong Kong, joins Frankie Leung, Partner and member of Bain's Financial Services practice serving clients across Greater China, to share his experience leading an ongoing transformation amid a rapidly evolving insurance market. Lam discusses Prudential Hong Kong’s transformation journey, including how it has navigated uncertainty and embraced a transformation touching nearly every part of the company. He reflects on the goal of building an agile, resilient organization powered by teams excited to embrace change.
Business transformations are about continuously reshaping an organization. When they work, they enhance performance, increase efficiency, and create a competitive advantage.